Simple Service Protection Plans

In addition to an annual tune-up and the other services included in all Simple Energy Protection Plans, a Simple Boiler Plan covers parts and labor for:

  • Aquastat
  • Automatic air vent
  • Back flow valve
  • Blast tube
  • Burner fan
  • Burner motor (up to 1/4 hp)
  • Cad cell kit
  • Circulator/bearing assembly
  • Circulator motor (one only)
  • Couplings
  • Delayed oil valve
  • Draft regulator
  • Electrode wiring and clips
  • Electrodes
  • Emergency switches
  • End cone
  • Expansion tank
  • Firomatic valve
  • Flo check valves
  • Fuel pump and gasket
  • Igniters and transformers
  • Low water cutoff (for non-steam systems)
  • Mixing valve

Please read All Plans below for information on the annual tune-up, other included services, exclusions and terms and conditions.

In addition to an annual tune-up and the other services included in all Simple Energy Protection Plans, a Simple Furnace Plan covers parts and labor for:

  • Blast tube
  • Blower belt and pulley
  • Blower motor (not in combination with air conditioning)
  • Blower shaft and bearings
  • Burner fan
  • Burner motor (up to 1/4hp)
  • Cad cell kit
  • Couplings
  • Delayed oil valve
  • Draft regulator
  • Electrode wiring and clips
  • Electrodes
  • Emergency switches
  • End cone
  • Firomatic valve
  • Fuel pump and gasket
  • Igniters and transformers
  • Limit controls
  • Nozzle and nozzle adaptor
  • Oil filter cartridge
  • Porcelains
  • Primary control
  • Smoke pipe
  • Stack relay
  • Thermostat (standard, non-setback)

Please read All Plans below for information on the annual tune-up, other included services, exclusions and terms and conditions

If you would like to have coverage on a separate oil fired hot water heater, we will provide 24-hour emergency service, annual tune-up, and repairs under the same conditions as our Simple Protection Plans.

 

All Plans

Inclusions

All Simple Energy Protection Plans include:

  • 24/7/365 Emergency Service. We respond to your emergency call on holidays, weekends, middle of the night – whenever your heating or cooling system stops working! Simple as that!
  • Annual tune-up, adjustment and cleaning of your boiler or furnace by our own qualified, licensed burner technicians.
    • Repair and replacement of listed parts and associated routine and emergency labor.
    • Test and check all oil burner safety controls.
    • Clean or replace oil filters and strainers
  • Clean nozzle assembly and change nozzle
    • Clean and adjust ignition system
  • Inspect and clean smoke pipe from the unit to the chimney thimble.
    • Inspect and vacuum combustion chamber and boiler sections.
    • Lubricate motors and bearing assemblies.
    • Visually inspect wiring.
    • Test antifreeze
    • Perform a combustion efficiency test
    • Inspect oil tank and fuel supply systems
    • Total system safety inspection

Exclusions

Simple Energy Service Plans do not cover:

  • Maintaining and adding antifreeze
  • Complete replacement of oil burner, boiler, furnace, combustion chamber or heat exchanger
  • Air conditioning equipment
  • Digital thermostats
  • Heat and hot water distribution systems and their accessories except items in Simple Boiler Plan
  • Tankless coils, gaskets, and related labor
  • Draft inducers and power venters
  • Wood or coal units and their related parts
  • Burner Service required due to failure of adequate fuel supply (will call customers only) or your delivery being held due to unsatisfactory credit status
  • Oil storage tanks
  • Water storage tanks
  • Malfunctions due to:
    • Switches left off
    • Failure to fill manually fed boilers or flush low water cut-offs
    • Blown fuses or tripped breakers, unless due to covered part failure
    • Electrical failures unrelated to heating system
    • Oil or water valves left off by customer
    • Flooded cellars and system freeze-ups even if due to failure of a covered part


Terms and Conditions

The following terms and conditions apply for all Simple Energy Protection Plans.

  • Terms of this agreement are for a period of twelve months from the date of invoice and will renew automatically each successive year unless either party gives notice prior to the renewal date.
  • We reserve the right to inspect and qualify the heating system prior to issuing a contract. Improperly installed, obsolete, neglected or equipment not meeting state or local codes cannot be covered.
  • Pre-paid plans for systems not meeting Simple Energy’s minimum standards will be refunded or applied to authorized repairs.
  • This plan covers only residential systems fired at 3.0 gallons an hour or less. Other systems (over 3.0 gallons an hour) are subject to increased rates available upon inspection.
  • This plan is offered exclusively to customers who purchase their total requirements of fuel from Simple Energy Partners, LLC. Cancellation of fuel or oil delivery or failure to maintain a satisfactory credit status automatically terminates the contract without a refund.
  • This plan does not cover, and we are not responsible for any damage including environmental damage, arising out of any leakage or spillage from any oil lines, oil tanks or any other part of your heating system. We will not accept liability for:
    • Any work performed on heating equipment other than by our own technicians or others authorized by us.
    • Any direct or indirect injury, damage or resulting failure of the oil burner, associated equipment or dwelling due to an act of God, unexpected mechanical failure, power outage, flood, fires, abuse, neglect or any cause beyond our control.