162 North Main Street | West Lebanon, NH 03784
Mailing Address: PO Box 270 | Lebanon, NH 03766
Hours: Monday - Friday, 8:00 - 5:00
Service Plans
Simple Energy Makes Service Plans Simple
NEW Service Plans for Your Boiler or Furnace
We have revamped our heating equipment service plan options to provide you with three plans to choose from. The plans are Simple. The benefits are bigger than ever!
Here’s what you get with a Simple Energy Service Plan:
- Simple terms. Our plans are easy to understand, and do not have a lot of confusing exclusions or terms and conditions
- Great benefits. Depending on the plan you choose, parts and labor are covered or discounted.
- Extended coverage. Our preferred labor rate covers all our services, including electrical and plumbing services.
- Annual tune-ups. Boilers and furnaces that receive annual tune-ups are less likely to break down and will run more efficiently.
- Clear prequalifications. And they are simply outlined in the section below!
- Annual Loyalty Credits. Every consecutive you renew a boiler of furnace plan with us, we will add $100 worth of loyalty credits to your account, redeemable when a new boiler or furnace is purchased from and installed by Simple Energy.
Boiler & Furnace Plans: Coverage & Benefits
Which plan will suit you best? Take your pick from our Complete Care Plan, 50/50 Plan or Simple Plan.
| Plan Features | COMPLETE CARE Plan We've got you covered |
50/50 Plan We're in this together. |
SIMPLE Plan We make it easy to save. |
| Qualifications |
|
|
|
| Annual Tune-Up | Covered 100% | Covered 100% | 10% off all parts, 10% off preferred labor rate. |
| Parts Covered | Parts are free; covered 100% | 50% off all parts. | 10% off all parts. |
| Labor Covered | Labor is free; covered 100% | 50% off preferred labor rate. | 10% off preferred labor rate. |
| Emergency Service 24/7/365 | Covered 100% | 50% off: parts, the applicable labor rate, and the flat fee. | 10% off: parts, the applicable emergency labor rate, and the flat fee. |
| Additional Benefits |
|
|
|
Expand Your Protection with Our Whole House Service Plans
This additional coverage is available when you enroll in any of our three Heating System Service Plans.
| Plan Features | Water Heater: Indirect, Electric, Heat Pump | Water Heater: On-Demand (tankless), Oil/Propane Fired | Heat Pump/Mini Split/Ductless & Ducted AC |
| Parts & Labor Discount |
10% off all parts and 10% off our preferred labor rate. |
10% off all parts and 10% off our preferred labor rate. | 10% off all parts and 10% off our preferred labor rate. |
| Annual Tune-Up | Covered 100% | Covered 100% | Covered 100% for 1 indoor and 1 outdoor unit. Additional charge per each indoor & outdoor unit. |
| Plan Features | Generator | Plumbing | Electrical |
| Parts & Labor Discount |
10% off all parts and 10% off our preferred labor rate. |
10% off all parts and 10% off our preferred labor rate. | 10% off all parts and 10% off our preferred labor rate. |
| Annual Tune-Up | Covered 100% | Not applicable. | Not applicable. |
Other Exclusions for the Complete Care and 50/50 Plans
The following items are excluded from the Simple Energy Comple Care Plan and 50/50 Plan:
- Add-On Controls: digital programmable thermostats, outdoor reset controls, programmable building management systems, supplemental combustion air systems, and WiFi thermostat and support devices.
- Commercial and Unit Size: no commercial units, units over 3.0 gallons per hour for oil, and over 200,000 BTUs per hour for propone.
- Electrical Distribution Wiring: all electrical wiring not installed by Simple Energy, circuit breaker, and wiring not on the heating unit, including thermostat wiring.
- Fuel Delivery
- Heating oil: fill and vent piping, frozen lines, gauges, oil tanks, safety valve, supply and return lines, and vent alarms.
- Propane: customer-owned tanks and their line pressure regulators and piping.
- Heat Distribution Components:
- Hydronics: baseboard heaters, heat distribution piping, radiant manifolds, radiant tubing, and radiators.
- Warm air furnace: duct work, electronic air filters, heating registers, and zone dampers.
- Heating Systems: baseboards, combination units (coal/oil or coal/propane and wood/oil or wood/propane), kick space heaters, panel radiators, radiant systems, radiators, and roof top units.
- Malfunctions due to: blown fuses or tripped breakers (unless due to a covered part failure), damage as a result of a failed component even if component is covered by our service plan, damage caused by others, electrical failures unrelated to heating system, failure to manually feed boilers, failure to flush low water cut-offs, oil or water valves left off by customer, and switches left off by customer.
- Venting Systems: chimneys, direct vent piping (vent and fresh air intake and terminations), draft inducers, outside terminations, polypropylene venting, power vents, PVC, and roof jacks.
Any excluded parts and services will be invoiced at Simple Energy’s prevailing rates.
Click here to view the full Terms and Conditions for our service plans.
Protect your boiler or furnace today! Contact us or call 603-298-7200 for more information on our boiler and furnace service plans.
CUSTOMER TESTIMONIALS
Two thumbs way up, from the front desk to guys in the trenches, for the prompt, first-rate help last week installing our new water pump. We thought it would last forever, but nature had other ideas. We greatly appreciate your timely, cheerful support. It’s no surprise Simple Energy was voted the #1 plumbing outfit in the Upper Valley. Again, thanks.
Read More Testimonials
